P R I V A C Y P O L I C Y
Mountain View, CA, USA
We are committed to the idea of data protection. That is why we endorse the General Data Protection Regulation (also known as the General Data Protection Regulation (GDPR)), which was recently approved and adopted by the European Union (EU).
The following discloses our information gathering and dissemination practices for the websites operated by us.
Because of the way that World Wide Web communication standards work, when you arrive at or leave our website, we automatically receive the IP address of the site that you came from or are going to. We use IP addresses primarily to optimize website presentation, control website access, and improve server performance. IP addresses may also be used to help identify visitors and to gather broad demographic information. We also collect information on which pages of our website you visit while you are on our website, the type of browser you use and the times you access our website. We use this information only to try to understand our member/subscriber's preferences better and to manage the load on our servers, so as to improve our service and your experience with our website.
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a member, subscriber or prior visitor if you return to our website using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your membership account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
Subscription/purchase forms on our websites collect contact and financial information. Contact information is primarily used to communicate with members/subscribers when necessary about membership, product or billing-related concerns. Contact information may also be used to convey promotional opportunities from us. Financial information that is collected is used to check the users' qualifications and to bill the user for products and services ordered. We may disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity's contact information (but not credit card information) to victims who request it. Furthermore, we do disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
Websites operated by us may contain chat rooms, forums, message boards, and/or news groups. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
We will also retain customer service correspondence and other correspondence from us to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
For questions regarding this privacy statement, please contact us.